delivery & returns

UK Shipping

We dispatch orders Monday to Friday excluding bank holidays. If you order before 12 noon your order will be dispatched the same day. We want you to receive your Conscious Mumma items as soon as possible so we offer various delivery options for you to choose from. 

Delivery

Next Day 24 Hour Tracked Royal Mail £5.99 (aims to deliver next working day)

1-2 Day Royal Mail 1st Class (aims to deliver within 1-2 working days)- £4.58

2-3 Day Royal Mail 2nd Class (aims to deliver within 2-3 working days)- £3.95

FREE DELIVERY – as standard we give free delivery to orders over £40. The delivery service used will be 2-3 Day Royal Mail 2nd Class.

International Shipping

Delivery

If you would like delivery outside of UK Mainland please enquire via email at info@consciousmumma.com

Returns

If you’re not satisfied with your order on receipt of your delivery then please email info@consciousmumma.com within 48 hours of receiving your order and we will be happy to help. Please include your order number and the reason why you’d like to return the item. Keep everything packaged and I’ll email back with full returns info.

Once your item has been received we will issue a refund (excluding shipping costs) and send you an email to confirm this. Please send items tracked and obtain a proof of receipt until a full refund has been issued as Conscious Mumma cannot take any responsibility for lost items during transit.

Packaging

All Conscious Mumma packaging has been sourced with the environment in mind and is completely plastic free. Our eco friendly boxes are a new range of economical sustainable packaging made from 100% recycled material which are themselves 100% recyclable. We re-use any packaging that we receive from our suppliers, we don’t waste anything!  We use paper tape which is environmentally-friendly, recyclable and biodegradable and made from a renewable resource (kraft paper). Our package stuffing and tissue paper is recycled paper, which you can re-use too!

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